Reschedule Voucher

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Overview of Rescheduling Terms & Conditions can be found below: Full details can be found on the link above

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Rescheduling is subject to the following conditions:

1. In order to re-book on a tour, we would ask that the voucher is sent back to us at the time you are ready to reschedule. At least 1 guest named on the voucher must be taking the rescheduled tour (ID may be required).

2. If you do not re-book & take your tour by the date on your voucher then no refund will be provided.

3. If you cancel your rescheduled seats then no refund will be provided. (Seats can only be rescheduled once.)

4. We would advise booking your rescheduled seats as far in advance as possible. If there is no availability on your chosen rescheduled date, then no refund will be provided.

5. We reserve the right to change the tour route for any future tours, i.e we are unable to promise the tour that we will be running will be the same tour route/visit the same locations/be the same format/have the same number of seats as the tour that you booked on in 2020.

6. We reserve the right to increase or decrease future tour prices, however if there is any increase / decrease in tour ticket prices no refund for the difference or request for the increase will be applied.

7. As this is an evolving situation, we reserve the right to update & amend the terms & conditions to reflect the current circumstances.

8. Please note, vouchers can only be used when tours are running. If in the future, further lockdowns are in place or restrictions are introduced that prevent the tour from operating, then no refund will be provided. Legally we must insure it is safe to operate tours, for both our guests & guides depending on the situation/government guidelines at the time.

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